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October Newsletter

October Newsletter

The leaves are changing, red and yellow piling up all over, and the weather is getting cooler. There is a spooky holiday just a week away and then the holiday season will be on us.

US mid-term elections are in just two weeks, which could change the political landscape. The Federal Reserve has raised interest rates three times this year, as it tries to bring record inflation rates, currently near a 40-year high, under control. This aggressive monetary activity has prompted many pundits to speak of the possibility of a recession – policy actions, like rate hikes, are notoriously hard judge from a timing/magnitude standpoint. It is very easy to go to far or hold elevated rates too long.

Are there evil green eyes staring at us from the bushes, and strange sounds in the distance, in the dim light provided by the harvest moon up above? Should we be worried as we cautiously move forward towards the lights in the distance?

October Newletter

The leaves are changing, red and yellow piling up all over, and the weather is getting cooler. There is a spooky holiday just a week away and then the holiday season will be on us.

US mid-term elections are in just two weeks, which could change the political landscape. The Federal Reserve has raised interest rates three times this year, as it tries to bring record inflation rates, currently near a 40-year high, under control. This aggressive monetary activity has prompted many pundits to speak of the possibility of a recession – policy actions, like rate hikes, are notoriously hard judge from a timing/magnitude standpoint. It is very easy to go to far or hold elevated rates too long.

Are there evil green eyes staring at us from the bushes, and strange sounds in the distance, in the dim light provided by the harvest moon up above? Should we be worried as we cautiously move forward towards the lights in the distance?

We have endured a pandemic for over two years now. We are not completely out of the woods and it is not clear that life will ever return to (a pre-pandemic) normal. We know that business is open, and the magnitude of inflation tells us the customers are ready to spend – robustly. As a nation, we are all ready to move on, and we can not wait for all the lights to be green. As business owners we need to find a way to survive, and even thrive, in the current business environment – whatever that might be.

If you are in politics, then you sharpen your policy goals and value proposition, put your best foot forward, and communicate those ideas clearly to potential voters and constituents.

If you are in business, then you need to continue to create unique and innovative offerings, and promote them in a way the creates awareness, establishes preference, and drives demand.

With the holidays approaching, we also need to consider how we can embrace the season to build rapport and share goodwill with our family, friends, clients, and community.

There are a few ideas to help support these goals in this newsletter.

In some sense, we just need to shake off the fear, turn on the lights, and do what we have always done – identify new opportunities, drive demand, and deliver a solid value for our clients. The rest just has a way of taking care of itself.

That is the best way we know to get treats this Halloween season.

We would love to help you ward off the spirits and see the sun rise on a brand new day. The Zairmail Team

Zairmail is the fastest, easiest, and most reliable way to send (postal) mail.

Stamp Up Response Rates

Postcards are a popular format for direct mail campaigns. They serve as a small billboard in the mail which can provide an immediate impression for the advertiser. If the message (or image) is memorable, they might even win a spot on the fridge, and provide lasting value for advertisers.

How to Win More with Direct Mail Responses

When a business uses direct mail as a marketing method, its purpose is either to generate a response or build brand equity by staying connected. It’s worth us saying that while this article focuses on generating responses, it’s not always the only goal, you are investing in building a relationship.

Stamp Up Response Rates

Postcards are a popular format for direct mail campaigns. They serve as a small billboard in the mail which can provide an immediate impression for the advertiser. If the message (or image) is memorable, they might even win a spot on the fridge, and provide lasting value for advertisers.

However, if a message is long, or complicated, or contains personal information, or requires enclosures, then a postcard is off the table. We usually need to consider some type of letter format. The challenge with a letter-mailer, is that there is usually no immediate impression, an “open” is required before the recipient can see the offer and act.

One technique that can be used is to put a teaser on the outside – “personal and confidential”,  “time sensitive – please open immediately”, or my favorite, Postal Code 18 SEC 1702 (below).

OPEN ONLY IF A VETERAN OF THE US ARMED FORCESWARNING; $2,000 FINE, 5 YEARS IMPRISONMENT, OR BOTH FOR ANY PERSON INTERFERING OR OBSTRUCTING WITH DELIVERY OF THIS LETTER U.S. MAIL 18 SEC 1702 US CODE.  

We have seen all of these techniques (and more) used in practice – still do. What does this type of message mean to you when you receive a letter? Do you automatically think,” this must be a great offer, can’t pass it up, can’t wait to open it and see what’s inside?”

How about this piece below? Does this look like something you might want to open? What is the difference? What elements drive your initial impression of the direct mail piece?

One aspect is that the letter has the format (shape/size) of a greeting card, it has a seasonal greeting, and it has a live holiday stamp. Research tells us that when we include a “live” postage stamp, response rates can increase. On balance, recipients know, when a live postage stamp is being used, then the content is probably more relevant/valuable. This should make an “open” far more likely.

Zairmail now offers the option of using a live “action stamp” rather than a postal indicia. There are more than a dozen different designs, and the choices continue to expand. Using an action stamp shows recipients that the message is unique (stands out in a crowd) and is valuable.

Just as with other tools/techniques, response rates will vary, and this format will not perform the same with every target audience. If the response rates you are seeing today, are a little soft compared with historical results, this may be a powerful option for you.

Just as with any other targeting, messaging, or change in the offer, you will want to conduct an A/B test with a smaller audience. Once you are comfortable with the results, then you can step on the gas, and increase the size of your campaigns.

Remember the discussion of postcards we opened with? We can also place a live stamp on postcards to deliver an extra boost in the mail and increase perceived value.

We can also put postcards in envelopes and add an action stamps to create a low-cost, highly effective, greeting card campaign for the holidays (image above). This is a standard option at Zairmail. We would love an opportunity to help you affordably build a closer rapport with your clients (prospects) this holiday season and supercharge your “open” rates.

Start pushing the envelope and increasing your response rates even further. Use action stamps to stand out in the mail and drive more responses to your campaigns.

Zairmail is the fastest, easiest, and most cost-effective way to send mail.

Zairmail (www.zairmail.com) is the fastest and easiest way to send (real) postal mail. Give us a call anytime at 888.898.0066, we would be happy to help with your direct mail needs.

Direct Mail Delivers for Candidates & Causes

When you are trying to sell your cause (business or political) there are lots of tools that you can use these days. You should definitely have a website, a Facebook page, and some additional keyword rich content posted on both, that are is optimized for search results. You can/should post relevant videos, boost your Facebook posts, and run some ads on Facebook and/or Google.

This is just the baseline for digital media in the world we live in. Still, we can/should do much more.

In particular, we need to pay attention to the offline world – that is the world that people “live” in.

Working on a recent campaign for a school bond measure, we used a whole compliment of digital tools, just as described above. We also used (old school) yard signs, posters, public appearance, social events, and yes, direct mail. In fact, direct mail was one of our single largest budget items – it was also one of our most effective promotions we used.

Here is why direct mail is still such an effective tool in the digital age.

Reach/Deliverability

The mail can reach every household and business in America. We do not need to worry about firewalls or SPAM filters. If we have a valid address, and we send a message in the mail, it will get there.

Based on extensive customer experience at Zairmail (www.zairmail.com), delivery times for First-Class mail appear to be pretty consistent right now. We are seeing three day delivery anywhere in the US – sometimes faster. This gives us the opportunity to deliver messages exactly when they are required.

In Oregon, all elections are conducted securely by mail, as they have been for over 20 years now. The ability to predict and track delivery, allows campaigns to deliver a compelling message, in the same week voters receive their ballot in the mail. This allows us to influence even early voters who will not wait until election day to submit their ballot. We can also reach-out days before the deadline to help influence any stragglers.

Demographics/Targeting

The demographics for mailing lists are very well developed. We can target recipients based on age, income, ethnicity, presence of children, home ownership (or not), credit score, debt/income ratio, and hundreds or other demographic or psychographic variables.

One thing that turned out to be important for our campaign, is that research from the state, showed that less than 25% of school district residents voted in the last major election. That told us that we didn’t need to reach every resident (or carrier route), we just needed to reach those who were most likely to vote. The County Clerk was able to generate a mailing list of all registered voters in the county – this type of list can also be ordered based on party affiliation when needed. This allowed our campaign to focus our message on those who would decide the outcome of the bond measure.

In Union County, Oregon, where this bond measure was offered to voters, school bonds are paid for using property tax proceeds. In this case, based on shrewd debt management by district administration, a pre-existing (2014) bond was refinanced at a much lower rate, reducing the debt service of the current bond. The district also secured a matching grant of $4 million from the state, which was contingent on voters approving the new bond measure. The net result is that the new bond would not cost voters more – although the district was asking voters to forego a slight decrease in tax rate per thousand.
Based on a combination census data and information from the consumer count estimates on Zairmail, we

Direct Mail Delivers for Candidates & Causes

When you are trying to sell your cause (business or political) there are lots of tools that you can use these days. You should definitely have a website, a FaceBook page, and some additional keyword rich content posted on both, that are is optimized for search results. You can/should post relevant videos, boost your FaceBook posts, and run some ads on FaceBook and/or Google.

This is just the baseline for digital media in the world we live in. Still, we can/should do much more.

In particular, we need to pay attention to the offline world – that is the world that people “live” in.

Working on a recent campaign for a school bond measure, we used a whole compliment of digital tools, just as described above. We also used (old school) yard signs, posters, public appearance, social events, and yes, direct mail. In fact, direct mail was one of our single largest budget items – it was also one of our most effective promotions we used.

Here is why direct mail is still such an effective tool in the digital age.

Reach/Deliverability

The mail can reach every household and business in America. We do not need to worry about firewalls or SPAM filters. If we have a valid address, and we send a message in the mail, it will get there.

Based on extensive customer experience at Zairmail (www.zairmail.com), delivery times for First-Class mail appear to be pretty consistent right now. We are seeing three day delivery anywhere in the US – sometimes faster. This gives us the opportunity to deliver messages exactly when they are required.

In Oregon, all elections are conducted securely by mail, as they have been for over 20 years now. The ability to predict and track delivery, allows campaigns to deliver a compelling message, in the same week voters receive their ballot in the mail. This allows us to influence even early voters who will not wait until election day to submit their ballot. We can also reach-out days before the deadline to help influence any stragglers.

Demographics/Targeting

The demographics for mailing lists are very well developed. We can target recipients based on age, income, ethnicity, presence of children, home ownership (or not), credit score, debt/income ratio, and hundreds or other demographic or psychographic variables.

One thing that turned out to be important for our campaign, is that research from the state, showed that less than 25% of school district residents voted in the last major election. That told us that we didn’t need to reach every resident (or carrier route), we just needed to reach those who were most likely to vote. The County Clerk was able to generate a mailing list of all registered voters in the county – this type of list can also be ordered based on party affiliation when needed. This allowed our campaign to focus our message on those who would decide the outcome of the bond measure.

In Union County, Oregon, where this bond measure was offered to voters, school bonds are paid for using property tax proceeds. In this case, based on shrewd debt management by district administration, a pre-existing (2014) bond was refinanced at a much lower rate, reducing the debt service of the current bond. The district also secured a matching grant of $4 million from the state, which was contingent on voters approving the new bond measure. The net result is that the new bond would not cost voters more – although the district was asking voters to forego a slight decrease in tax rate per thousand.

Happy Memorial Day!

Happy Memorial Day!

The world is a dangerous place. You only have to glance at the news to see that play out in Europe.

Our hearts go out to all the brave men/women in the Ukraine who are fighting to keep their families safe, to retain their freedom, and stand strong against violence and tyranny. It takes a lot of fortitude and courage to stand up to a larger enemy and scream freedom at the top of your lungs.

Thank you to our own service men/woman who risk life and limb to keep us all safe every single day.

It is not an easy job, it comes with a lot of responsibility, and the cost of failure is catastrophic.

Thank you for ALL who serve or have served.

We will forever be in your debt! Zairmail

Zairmail is the fastest, easiest, and most reliable way to send (postal) mail.

The Most Bang For Your Buck

The Most Bang For Your Buck

We are often asked by clients, “how do I get the most bang for my buck, with direct mail”?

Of course, there is not one “right” answer, it will depend on your audience, the nature of your offer, and the goal of the campaign (e.g., awareness, lead generation, direct response…).

There are three factors that have the most impact on price.

First Class or Standard A Postage – First Class postage typically takes 3 days for delivery anywhere in the United States. First Class also provides a return service if the mail can’t be delivered, so that the sender can update their database.

Standard A (Marketing Mail) usually requires 7 to 10 days for delivery and there is no return service. The delivery times can be highly variable. Since Standard A is still called “junk mail” in some circles, there can be a slight stigma with some audiences (e.g., open/response rates may be slightly lower).

The difference in cost is ~$.10/piece. With smaller mailings, it typically makes sense to go with First Class because results are faster, and the cost difference is small. When sending millions of pieces, the cost differential can be significant. In those cases, a hybrid approach sometimes makes sense. We start out sending campaigns First Class to prime the pump, and then transition to Standard A, as volume builds.

BW or Color – BW is going to be less expensive. The difference is also typically ~$.10/piece. Color stands out in the mail and creates a more visually appealing product. Research shows, with many audiences, opens/responses increase when color is used. BW is more common for notices and other common transactional (informational) mail. 

With postcards we have the option of using black & white, color one side, or color two sides. Color both sides it the most expensive, black and white both sides is the least expensive. The most common choice we see is color one side – the address side is black and white; the image (message) side of the card is color. This approach still provides a pop of color in the mail, yet reduces the cost on the address side – which contains mostly return address, recipient, and postal information.

List Size – The majority of the cost (70%+) in direct mail is postage. The USPS offers pre-sort discounts on jobs greater than 500 pieces. Those discounts are passed along to customers in the form of lower prices.

If a job is less than 500 pieces, then we can still use an indicia (square box on the mail piece that says “postage paid”); however, we don’t get any discounts on postal rates. In this case, there will be a slight uplift in the price to cover the higher postage rate.

If the job falls below 250 pieces, then we do not get pre-sort discounts, and we also cannot use a postal indicia. In this case we need to use a live postage stamp. This type of mailing requires full retail postage rates and an additional step in the process to apply the stamps.

It would be common to have a list of (at least) 500 pieces when possible. If not, that is fine, we will always mail using the most cost-effective postage choice.

There are customers who want to make their mailing appear more personal. In those cases, we have clients who choose to use a live stamp on their mailing or use a colored envelope and incur the extra cost. Some also choose to use a handwriting font in the mail piece and/or for the addressing. There is no charge to use a handwriting font or personalize with variable data – we offer this as added value.

We understand that budgets are limited, and cost is always an important concern.

It is always a priority at Zairmail, to give you the best possible value.

Please let us know how we can an assist you.

The Zairmail Team

Mother’s Day Newsletter

Happy Mother’s Day

On Mother’s Day our hearts go out to all the Moms of the world.

You know who you are. You gave us life. You cared for us. You were always there.

The world owes you ALL a debt of gratitude for all you do.

Enjoy your day (and every day)!

Love,

Zairmail

www.zairmail.com

Mother’s Day Special – Get postcards, color two sides, for the price of color one side. Use promo code “color2”.

Zairmail is the fastest, easiest, and most reliable way to send (postal) mail.

Get More Clients with Zairmail!

Spring Greetings

Spring Greetings!

Easter Sunday serves as a reminder, Phil the groundhog aside, that spring is back with us. We have made it through another winter, and there may still be (Apr) showers, but the flowers are soon to follow.

We can also see that there are parts of the world that are besieged with violence and cruelty. There are dark powers at work who have little regard for human rights or even humanity.

The Ukrainians have a tradition of making elaborate decorated eggs for Easter. It is an artform that has its roots in the pre-Christian era. The eggs were believed to have powerful magical powers. An uninvited and unprovoked war has been brought to their doorstep, they are fighting back valiantly, and at Easter time, as always, the magical Ukrainian Easter eggs return to give hope.

As we enjoy the holiday with our family and friends, regardless of religious affiliation, our hearts go out to those who are dealing with sadness, hunger, and cruelty. Our hopes and prayers are with them as they search for a new spring that is full of happiness and hope.We all have the ability to make the world a little better. Do what you can. It doesn’t matter whether you can do a little or a lot. It all contributes to the greater good.


Happy Spring

Zairmail is the fastest, easiest, and most reliable way to send (postal) mail.

Reach eCommerce Customers At Their Door

eCommerce customers, who have purchased a product or service, provide a wealth of value in addition to sales revenue. They have often responded to a specific promotion or product search. This can tell us which promotions are working and which keywords are the most valuable. They have also validated the value proposition for the product or service just by placing their order.

They may have signed up for a newsletter or other periodic communication from the company or strategic partners. This allows the company to stay connected, continue building rapport, and to market important new offerings. The customer contact information, and related demographic details captured with the order, can help understand target verticals and high-value clusters for future campaigns/promotions. Existing customers can also help build social media communities and provide referrals digitally by sharing and engaging with the brand’s digital content.

It is often assumed that customers who arrived at a website through a Google search or an email newsletter are 100% digital. However, even these customers have a physical presence. Reaching out pro-actively with a physical direct mail campaign (written message) is a powerful way to re-enforce that relationship and provide an avenue to upsell new offerings in the future.

Collating the Contacts

The first step is to create a list of eCommerce contacts that can be used for mail outreach. This requires that each record has a physical mailing address. If the product was physically shipped to the customer, then we should already have this information. If we used digital fulfillment, then more work might be required to gather this information. The best practice is always to capture a physical address and phone number with each order even if fulfillment will digital.

The list can be segmented based on specific verticals, interests, or customer needs. This will depend on the product or service being offered. This will allow us to send more personalized content to this audience – personalization often increases engagement and response rates.

This type of segmentation can also help us anticipate future needs. A family expecting a child might purchase a crib in preparation for their new arrival. Six months later, that family might need a highchair. In another six months, they might need a walker. Understanding this dynamic, and the stage of the customer, will allow us to map timely offers to their needs as they emerge.

The exported and segmented lists should be imported into a direct mail system. This will make sure that they are ready to be used with specific campaigns. Automated direct mail tools, such as Zairmail (www.zairmail.com), allow segmented lists, and related campaigns, to be uploaded and stored. Zairmail also maintains a complete record the campaigns sent to each list.

Choosing the Type of Mail

A very effective follow-up mail format for eCommerce customers is postcards. Postcards are cost-effective, high-impact, and allow striking images and messages to do all the hard work. They are also low effort on the part of the recipient – the message can be clearly shared with just a quick view and/or read. Zairmail offers postcards in standard, jumbo, or sumo size. Thanks to recent postal rule (rate) changes a jumbo postcard just costs slightly more than a standard postcard. The extra space can be well worth the small extra investment. There are also options to send postcards in envelopes which can be effective during holidays.

We recommend reading ‘How to Pack More Punch with Postcards’ to get the most out of a postcard campaign. Here we’ve highlighted the importance of keeping branding consistent and how to choose a message. The team at Zairmail is always on hand to assist with messaging, design, and lists for clients who would like more guidance.

Link it Back to Digital

Online customers appreciate the right blend of online and offline contact. Direct mail contact should still clearly refer back to the website and social properties. A QR code can help make this even easier by allowing customer to scan a link on their phone and visit online properties.

A brand-specific hashtag can sometimes help with online community engagement. There might be a number of events/activities of interest in an online community – like an upcoming competition or giveaway on Instagram. Remember to post any company changes, or significant achievements, that build credibility for the company and value for the eCommerce customer.

Keep in mint that not all follow-up mail campaigns need to revolve around a specific upsell or promotion. Often, we can use mail just to re-enforce our relationship. Chewy, the online pet medication company, sends physical holiday cards and birthday cards to the pets it serves (addressed to the owners). This re-enforces the brand, builds a sense of caring (reciprocity), and makes people smile. It is hard to put a value, or calculate an RoI, on the type of goodwill generated by campaigns such as these. Ultimately, it boils down to building a more personal (human) connection, with online customers, to build brand value and a sense of authenticity.

Zairmail (www.zairmail.com) is the fastest and easiest way to send (real) postal mail. Give us a call anytime at 888.898.0066, we would be happy to help with your direct mail needs.

The Truth About Direct Mail in a Digital World

The Truth About Direct Mail in a Digital World

We live in an increasingly digital world. It seems only fair to ask, in a world bursting at the seams with digital content, do consumers still prefer to receive physical mail?

Research confirms that 81% of consumers prefer to receive mail at their home address. Consumers are bombarded with digital messaging 24 x 7 – email, banners, video, social media… – these days the ads can even follow consumers around and stalk them as they browse. Consumers still feel the pressure offline too – digital billboards, contextual video, electronic displays, water closet media – some airports even hold consumers captive in shelters, and broadcast ad content, while they are waiting for the bus in long-term parking.

The only escape for consumers is to block it out – ALL of it.

Direct mail allows the consumer to be in control. They can choose when they engage. The USPS often refers to the “mail moment”; the slice of happy time when consumers check the mailbox and see what surprises have arrived. The consumer can choose which pieces are opened, which receive immediate attention, and which ones are set aside for later. A direct mail piece can be touched/read 4.5 times after arrival. This level of control makes the mail less threatening and more comfortable for consumers.

Unlike digital media, direct mail is tactile/tangible and has the potential to build a physical connection with the consumer. It can also be personalized to build a tighter bond between the brand and the consumer. Seventy percent (70%) of consumers say mail makes them feel more valued. When customers feel more important, they are far more likely to engage with a brand, spread the message to others, and generate organic brand awareness – both online and offline.

A well-targeted and executed direct mail campaign can have an impact far beyond the immediate responses that are received. The clue is in the word… it’s “direct”. It does not have to be a generic ad that is indiscriminately shared with millions. It can be far more targeted, intimate, and special then that.

How can businesses benefit from this preference to break-through the digital noise?

There are several different types of direct mail formats that can be used. Selecting the right format for the audience, the objective, and the offer is an important first step.

Postcards can be an effective tool for simple messages that are easy to explain. Using an image and creative layout that “pops” can help break through the clutter and provide an immediate impression – like a targeted billboard in the mail. If the image/offer is memorable enough it can earn a spot on the fridge – which is the ultimate goal (and compliment)!

Traditional postcards may not be ideal if personal information must be included. Anything printed on a postcard is exposed to the world. The space is also limited, which limits the ability to explain complex topics/offers. The most popular postcard sizes are the standard postcard (4” x 6”), the jumbo postcard (6” x 9”), or the sumo postcard (5.5 x 11 or 8.5 x 11).

The standard postcard has long enjoyed a discount postage rate. The current price for postcard postage is $.40/piece, compared to $.58/piece for First-Class letter mail. The most recent postage increase (there were two in 2021), extended the discount postage for standard postcards to jumbo postcards. This means that a jumbo postcard can now be mailed for just slightly more than the cost of a standard postcard.

Postcards can also be inserted into an envelope and addressed for special occasions or during the holiday season. This technique can deliver holiday cheer to friends, family, and customers, for a tiny fraction of the cost of traditional greeting cards. The tactile/tangible nature of the card also makes it far more impactful than a digital greeting card.

When personal information is involved, or the offer is more complex, then a more traditional letter can be the best choice. The first challenge with letter mail is to get it opened. The best technique to get “an open” really depends on the audience.

Some mailers strive to make letters look more personal using a closed-face envelope with no windows, handwriting fonts, and/or a live postage stamp instead of an indicia. A postal indicia is a permit that can take the place of a stamp on pre-sorted mail. Pre-sorted mail is eligible for discounted postage rates. That means that even though using a “live” stamp can appear more personal, it does come at a cost – the mailer loses pre-sort discounts and has to incur the cost of placing a stamp on each letter.

A different approach is to make the letter look like a bill, so the recipient might be concerned about not opening it. With this type of mail, it is common to use a double window envelope, professional fonts, and a postal indicia. We can also add a teaser message to the outside (e.g., final notice, do not ignore, only to be opened by addressee, …) that makes the mail piece feel more official, urgent, or essential.

These techniques really represent opposite ends of a continuum. There are many different variations and techniques in between we can use to improve open rates. Of course, once the letter is opened, we still need a response to be successful.

A pressure-sealed mailer, often called a “snap-pack”, can also shield personal information just like a letter. Consumers often experience snap-packs when they receive a new PIN from their bank or a rebate from a consumer products company. The recipient tears off the edges before folding the mail piece open. Snap-packs are not as common, so they attract attention right away. They also have the feel of official communication, so consumers can be nervous about ignoring them – what if there is a PIN, rebate, or award inside?

The ultimate response rate of direct mail campaigns is also a function of the audience that we are addressing and how compelling an offer that we make. Coming up with a winning formula really requires testing and fine-tuning over time.

Based on the potential for direct mail, should digital really take a back seat?

Direct mail is one form of direct response marketing that uses physical mail. Direct response techniques can be used with multiple mediums (e.g., mail, email, television, radio…). These can all be effective promotional tools and do not have to be mutually exclusive. In fact, digital campaigns that include direct mail are 13% more likely to engage customers. Digital techniques should be used in combination with mail to boost returns. The question is not, “what is the right format/technique?”; the question should be, “what is the right mix of tools?”

In the digital age, automation can be a critical aspect of marketing campaigns. It allows us to plan in advance, map out the customer’s journey, and do more with less. The good news is that direct mail can be automated just like digital tools.

Automating mail campaigns creates a number of opportunities:

Campaigns are submitted faster with fewer errors

Campaigns are produced/mailed in a fraction of the time

Mail delivery is tracked automatically and integrated with response data

A complete (digital) history of campaigns, lists, and results is maintained

Response rates and sales results can be tracked in real-time

Small volume jobs (short runs) are no longer a challenge. This allows us to test additional concepts, more frequently, using smaller campaigns, to find winning formulas (efficiency).

Customers can respond online, offline, or in person – whatever is most comfortable. QR codes or URL’s/PIN’s can be used to link direct mail campaigns to online destinations.

The customer journey can be scripted with a pre-conceived and automated series of campaigns and touches. Sales programs become a well thought out “process” rather than a fortunate “event”.

The digital revolution has introduced new tools with new capabilities. Direct mail has a number of qualities that digital tools do not. The two can/should be combined to create campaigns that are more targeted, more effective, more measurable, and more predictable. Zairmail provides online tools that automate direct mail campaigns.

Zairmail is the fastest, easiest, and most cost-effective way to send mail.

Zairmail (www.zairmail.com) is the fastest and easiest way to send (real) postal mail. Give us a call anytime at 888.898.0066, we would be happy to help with your direct mail needs.

Happy Valentines Day

Happy Valentines Day

Happy Valentine’s Day,

The Super Bowl is over, the nachos and snacks are all gone, and the cheers (and groans) fade into the distance. Debate around the best commercials, as always, rages on. Some will shine bright as a symbolic reminder of a brand well-served; yet others will warn those who follow where not to tread.

One thing we know for sure, we cherish the opportunity to serve you.

Oh, and it won’t cost $5 million for each 30 second spot.

Happy Valentine’s Day!

We didn’t get you flowers, but 10% off direct mail orders this week should help!

Use promo code LoveU10.

Big Hugs, The Zairmail Team

Zairmail (www.zairmail.com) is the fastest and easiest way to send (real) postal mail. Give us a call anytime at 888.898.0066, we would be happy to help with your direct mail needs.

 

 

About the Author

Wilson Zehr is a Direct Mail Industry Expert, Direct Marketing Specialist, and CEO of Cendix (www.cendix.com), the leading provider of Web-to-print solutions that increase sales both online and offline. He is also the founder of Zairmail (www.zairmail.com), the company responsible for many "industry firsts" in direct mail.

 

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