Teleservices

Two New Programs to Help Grow Your Business

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• Increase direct mail response rates
• Capture results to fine tune marketing campaigns
• Present a more professional image

Toll Free Number for Direct Mail

Increase response rates by including a toll free number with your direct mail piece. We have found in our own business that people are more likely to call when we provide a toll free number. Customers tell us that they have a better impression of our business because we do provide this channel. Plus, we can capture call content and statistics to refine our messages, offers, and promotions.

Now you can rent a toll free number directly from Zairmail. You can bring the same benefits to your business quickly and easily. In fact, you can purchase a separate number for each direct mail campaign and use them to compare results.

You receive a toll free number directly from Zairmail. You receive customer calls from the toll free number on your normal business phone (or whatever phone number you prefer). Call information such as caller name and address, time of call, and duration are all captured automatically. Campaign reports can be sent to you monthly. We can even capture the calls as wave files so that you can review call content.

Follow-up Calls for Direct Mail

You already know that direct mail is the most powerful marketing tool available. Now you can make direct mail even more effective by following up your campaign with a professional telephone call. We have seen our own response rates increase almost 50% when we follow-up with a telephone call.

This level of follow-up is extremely effective with direct mail offers. If you are planning a seminar, conference, or event it is absolutely essential! You could make these calls on your own, or you can have Zairmail make them for you. Our customer service professionals can work through your list, with your message, with maximum efficiency. Free up your time to do what you do best - running your business!

Zairmail content experts will work with you to design a call script*. Our professional Customer Care Specialists will make sample calls to your list and review the actual results with you. We will work with you to fine tune the script. Customer Care Specialists will use the final script to rapidly and professionally complete all your calls and return a summary of the results along with recordings of all your calls.

Do you have a seminar, conference, or event coming up? Would you like us to register attendees, capture special meal requests, and bill for attendance? Zairmail can custom design special programs geared to your specific requirements. Give us a call and we can get started today!